Shipping Policy

Order Timelines

Our site only displays estimated shipping timelines at the time of order and these exact dates or timeframses cannot always be guaranteed.

All our products are handmade and many require client specific customisations, therefore we require sufficient lead time to process your order. We advise customers to order at least three weeks (21 days) prior to your wedding day. If ordering closer to your wedding date, please contact us first to ensure that there is stock available and that your order will reach you in time.  

Once your order is out for shipping, courier delivery takes between 1-3 days depending on your location.

Shipping Address

Please give us a physical address where someone is available  during business hours. Please be aware that our couriers will not deliver to P.O. Box numbers; only physical locations will be delivered to. Each and every delivery must be signed and endorsed by the recipient as proof of delivery by our courier service.

Shipping Rates

Handling, packing, and postage costs are all included in the shipping charges. Transport rates vary based on the total weight of the shipment, whilst handling fees are set. We suggest you arrange your orders together instead of separetely. Two independent orders placed separately cannot be combined, and each will be charged shipping. Fragile items are protected with extra care, but your delivery will be shipped at your own risk.

​For international deliveries please contact us for a shipping quote.